Computer Security and Protection
Be very careful with borrowed USB memory sticks or those brought home from shared computers at school, college or library. There is a very high risk of them picking up viruses that even their original owners might not know about. Just plugging in an infected USB stick can immediately transfer a virus to a PC (I know because I fell for it at work once, checking details of the owner of a 'lost' USB stick), and some viruses are nearly impossible to remove completely. It's not worth the risk when you consider the ultimate remedy might be a total hard drive wipe and a complete Windows re-installation and the risk of losing programs, photos, documents, projects, etc. What's worse, if you can recover your work, it might be infected. In that case, I would use a non-Windows PC to recover the files and use something like Libre Office to view documents.
With an infected computer, you might even decide to buy a new one and start from scratch, although Windows 10 'refresh' might get you out of trouble while risking losing some installed software. All this because little Johnny brought a game home from school on his USB stick. Eskia Computers in Spring Vale have clever ways to repair a PC if it gets this bad. Always keep security software up to date as in 'check for updates.' Also schedule the anti-virus scan perhaps once a week.
Iffy Fonts
Go to the 'Fonts' folder on the PC or laptop and look for any very large files there. Anything over perhaps a few hundred kBytes in size (say 1 MB) should not be there. One that I saw had supposedly Chinese fonts of around 30MB or more each, which looked well-dodgy. In any case, we don't need to see Chinese characters in this country. The trouble is that you can't always remove them either, which looks doubly dodgy. You might find that the usual Right-click > Uninstall Font method is not available (greyed out) and it would need a higher level of expertise to remove it (such as booting up from a Live Linux disc and using its file viewer).
Useful Freebies
Sometimes firewalls and anti-viruses from different companies don't happily co-exist and you might need to try a different combination. Some freebies are a bit dodgy because of bundled apps that you don't want ('PUPs' = Potentially Unwanted Programs). Some do sneaky tricks when installing unless you notice the small box to untick which sends your information to their servers. Even the reputable audio editor Audacity 'phones home' in the latest version and you never needed that function before.
A router can have its own firewall built in, dialled up to maximum security. Some common searches go misleading websites, so be extra careful. While searching for a camera user manual, I clicked on a website link which prompted a danger message to pop up from the router saying that the website was unsafe. The same happened while checking the link to a local website for a major event which had been hacked.
Do an in-depth anti-virus scan every so often to make keep safe. The built-in security section on a Windows 10 or 11 PC has an off-line scan which restarts the computer into a mode before it starts normally and scans the sort of files which might be 'locked' in normal use. Try 'Microsoft Safety scanner' (link below) every so often as an extra precaution. It is free and updated every day, so you need to download a new one each time as it expires after a few days. That idea came from the excellent 'Computer Active' mag, of which you will find references all over the computer section here.
Anti-Virus
Computer mags rotate their support from time to time, so there might be better ideas out there but these are the better-known ones. There is often some linkrot to these sites, so some of the links here have been removed but the apps are still there.
Firewall
According to Computer Active magazine, the Windows 10 firewall is very effective now. It might be best to stick with it. See the 'Tweakers' page for network utilities.
Spyware, Potentially Unwanted Programs ('Pups') and Malware Detection and Removal
These can all co-exist with Windows anti virus or installed anti virus utilities. You just give them a run every so often.
Leaks
The Strange Case of the Corrupted Recycle Bin
Perhaps not so strange after all if you search for solutions as it appears to be common enough. Here's what happened. While going through a plugged-in hard drive, I decided to get rid of some old software dating back years. As usual, I thought I had pressed shift-delete to send the folder on its way but, no, it went in the bin instead (on the plugged-in drive). Then a box kept on popping up saying that the recycle bin for that drive was corrupted.
How do you empty a corrupted recycle bin?
Answer - You don't. You just find a way to delete it and Windows provides a new one next time around. Ah, but deleting it is next to impossible from Windows as it is treated as a System folder and you can't get to it. There are all sorts of command lines which are supposed to do it, but don't. Scandisk didn't help either.
An easy solution would be if you could temporarily boot up into Linux using a live distro, then you can see everything on an external drive and delete what you want. By chance, I use an old netbook which runs Linux instead of Windows. I could see that errant recycle bin in Linux. It was easy to highlight it and delete it. Away it went, problem solved and no harm done. But why do they make things so difficult in Windows?
So, It's Infected - What Can I do? (DiY)
I am not an expert but have gleaned a few tips from comupter mags. You will probably need to see the real experts, such as Eskia if you are in Penistone.
Plan A.
Get someone to download the 'iso' for Kaspersky Rescue Disc on a clean PC. This one is for serious trouble. The antivirus runs directly from the disc without installing anything on the PC. Download the 'krd.iso' file and burn a CD from it, the file is around 500 MB so will fit on a blank CD. If you don't know what that means, don't try to copy the iso file to a disk - it won't work but in Windows 10 there is a right-click option from Windows Explorer to 'Burn to Disk' and that it what you use. I suggest you also click the 'Verify' option so it makes sure it will work. Incidentally, I no longer recommend 'Imgburn' to write the disc because there are too many misleading 'Download' buttons on their website and the installation tries to push you into tweaking the web browser.
With the Rescue Disk file burnt to the disk, you will need to boot up your computer from it. Someone might have to adjust the PC's BIOS settings for it to boot from CD rather than the hard drive ('Boot Order').
Restart the computer with the disc in the drive and let Kaspersky try to update its Virus Definitions from the internet first. It runs a scan from outside of the normal operation of the PC and has proved to be effective on a badly-infected PC.
Plan B.
Download, install, update and run Malwarebytes, if you can. The virus might prevent it. Toe-rag virus writers are scared of Malwarebytes and will try to nobble it or stop you from downloading, installing, updating or running it. That means it is serious. If it crashes during the scan, you might get a glimpse of a filename that caused it for a moment. I once had a glimpse of a font file when my work PC was infected. It turned out to be about 30MB, which was far larger than any other font file. It might have come in on a document. Deleting it and running anti-virus appeared to cure the problem. An alternative was McAfee Tools Stinger for an emergency antivirus check but is no longer available. It was an effective stand-alone program for emergencies. Microsoft Safety Scanner might be worth a go.
Plan C.
Not tried but have a look at Norton Bootable Recovery Tool. Use it to create a rescue CD or USB stick. Their website says it does a very thorough job and might take some hours.
Plan D.
Forget the Do it Yourself approach and go see Eskia Computers (see below). It might be the best option anyway,
My recommendation:
See the ad below for Eskia Computers, who are great at fixing stuff. For pre-Windows 10, Windows Security Essentials (for Anti-V and Anti-Malware) does the job nicely, if it is still available. By the way, some computer repairers might still be able to get Windows 7, 8 or Vista to update to Windows 10, as a legitimate upgrade (not pirate software).
Eskia Computers
Here's a little plug for my old mates at Eskia Computers. Call them for computer advice and help with PC problems/upgrades/viruses. They know heaps more than I do and will know every trick to get an iffy PC or laptop back in action. www.eskia.co.uk